Job Description

e.target.src = \'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png\'" class="object-contain aspect-companyBanner w-full" data-v-3176c829>Customer Service (Mandarin Speaker)FollowMYR2,500 - MYR2,800 Per Month, and +1 other locationsFresh GraduatesBe an early applicant!Posted 11 minutes ago \xe2\x80\xa2 Closing 19 Dec 2024Be an early applicant!SaveApplyRequirements

• Min SPM/STPM and above.
• Fresh graduates are welcomed to apply.
• Previous working experience in customer service or education related fields is an added advantage but not essential.
• Customer-oriented and possess good service etiquette.
• Good communication and interpersonal skills. Prefer Mandarin speaking candidates (SPEAK, READ and WRITE in MANDARIN.)
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Ability to multi-task, prioritize, and manage time effectively
• Any ad hoc assignment as given by the superior.
• Assist in organizing events and seminars.
• Able to travel outstation.

Responsibilities

• To efficiently handle inbound and outbound customer call inquiries.
• To provide fast and timely solutions to all customer-related problems.
• To ensure customer satisfaction by providing excellent Customer Services.
• To be constantly guided by the company\'s service standards.
• Effectively manage large numbers of incoming calls, WhatsApp, and e-mails.
• Keep records of customer interactions, process customer accounts, and file documents.

Benefits

• Annual leave and sick leave
• Bonus
• KWSP and SOCSO
• Company trip
• Career progression opportunities

Additional Benefits

• Training Provided

SkillsFluency in Mandarin Customer service experience Patience Problem-solving skillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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