Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>E-Commerce Customer Service (Mandarin Speaker)FollowMYR3,000 - MYR10,000 Per MonthKL City,Fresh GraduatesBe an early applicant!Posted a day ago xe2x80xa2 Closing 21 Jan 2025Be an early applicant!SaveApplyRequirements

• Fresh Graduate are welcome to apply
• Candidates must possess at least Diploma
• Good in Mandarin (Speaking, Reading ,Writing)
• Familiar with Social Media (FB, Instagram, etc)
• Have a sense of teamwork
• Need prepare own handphone and laptop
• Willing to work over time to earn more money

Responsibilities

• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.

Benefits

• Basic + Commission + Bonus = Up to RM10,000
• Group Bonus & Salary Increment & Performance Bonus
• 5 Working days Mon-Fri (10am-6pm)
• Good working environment
• Vibrant, friendly team spirit
• Staff Appreciation & Rewards
• Unlimited Supply Pantry Food
• Sick Leave and Maternity Leave
• More than 12 annual leave days within a year
• Employee Discount on company products/services
• Professional Career Development (training programs, workshop, conferences to enhance skills)
• Company Activities (team building, outings, social gatherings)
• EPF/SOCSO

SkillsFluent in Mandarin Customer Service Experience Knowledge of E-Commerce Platforms Problem-Solving SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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