Job Description

This job is an internship for Business & Logistics students. You would learn from our senior experts and work in Airfreight or Ocean Freight. You might like this job because it offers the opportunity to gain hands-on experience in various areas of the department and learn from experienced professionals.

During this internship has 2 placements open, you would be learning from our senior experts from Billing team, or Customer Services team. Your daily job scope consists of different area within the department of Industrial Project (oversize cargo).

Billing Job Scope:

• Provide day-to-day administrative support for Billing activities and tasks under direct supervision.
• ensure the generation of invoices to achieve accuracy and timely delivery of billing information to customers in line with internal and external policies and standards, regulations and compliance requirements.
• Collect, compile and file required data for various Billing activities.
• Prepare and finalize due bills accurately.
• Resolve recurring routine issues faced during delivery else escalate to supervisor for inputs and guidance.
• Generate invoices based on purchase orders.
• Support and interact primarily with colleagues of own team.

Customer Services Job Scope:

• Create or confirm transport orders, perform bookings, and optimize booking.
• Prepare, control, and distribute all required Import/Export documents.
• Identify performance issues of suppliers, and propose solutions to improve performance.
• Update Customs shipment information and physical status, resolve customer issues and incidents.
• Support and interact primarily with colleagues of own team.
• Communicate information that requires little explanation or interpretation.
• Any ah-hoc tasks that is assigned by supervisor.

To be successful in this internship, we expect your qualification to have:

• Diploma and/or Degree in Logistics, Transportation, and/or Business Studies with minor in logistics and supply chain.
• It will be added advantage if individual have part-time experience dealing with customers.
• Being able to compose, speak and dress professionally in English.
• Familiar with Microsoft Office (especially Excel)
• This internship working location at Subang Jaya, USJ 25.

We welcome students with 4 - 6 months internship to apply with us! Successful candidate will be provided internship allowance on monthly basis.

We apologies if you have not been selected. Only best fit candidate will be contacted to proceed pre-screening. Thank You for choosing DHL Global Forwarding as your Employer of Choice.

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