Internship In Customer Services
Cheras, Malaysia
Job Description
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they are still satisfied with any purchases
- Letting customer or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client\'s or customer\'s questions
- Escalating queries and concerns
- Troubleshooting common issues with a products or service
- Working with a team of CSRs and other departments to find appropriate solutions
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to do high volume inbound and outbound calls and/or emails daily
- Ability to share work among a customer service team
- Attentiveness and patience
- Time management skills
- Ability to find the positive in any situation
Contract length: 3 months Salary: From RM500.00 per month Benefits:
- Meal allowance
- Opportunities for promotion
- Professional development
- Day shift
- Monday to Friday
- Overtime pay
- Performance bonus
- Cheras: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Preferred)
- English (Preferred)
- Bahasa (Preferred)
- Driving License B or D (Preferred)
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Job Detail
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Job IdJD894355
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCheras, Malaysia
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EducationNot mentioned