Job Description

HOSTEL PROVIDED

Diploma allowance: RM800.00

Degree allowance: RM1,000.00

Requirements:

Your internship must start from

February 2026 onwards and last for at least three (3) months

. Currently studying

Diploma / Bachelor's Degree

in Hotel Management, Hospitality Management, Business Administration or related field. Able to speak English and Bahasa Melayu fluently.

:

Administrative Tasks:

Update staff schedules, manage attendance records, and conduct stock counts.

Guest Check-In/Check-Out:

Assist with checking guests in and out, verify reservations, process payments, and provide resort information.

Customer Service & Group Management:

Attend to guest inquiries and concerns. Prepare quotations and manage group bookings. Handle group itineraries and ensure smooth coordination of activities. Guide guests on tours of the resort, highlighting key facilities and services.

Food Service:

Assist with meal services (breakfast and dinner), arrange dining areas, take orders, and serve food.

Housekeeping:

Help clean guest rooms and public areas. Replenish linens and ensure rooms are ready for new guests.

Ad Hoc Purchasing:

Occasionally restock supplies or arrange linen transport to other locations (e.g., Ipoh). May require a valid driver's license.
During your internship at

Sementra Nature Resort, you will gain practical experience in various aspects of resort operations, including housekeeping, administration, customer service, and food service. This opportunity will allow you to develop valuable skills and enhance your understanding of the hospitality industry.

Job Type: Internship
Contract length: 3 months

Pay: RM800.00 - RM1,000.00 per month

Benefits:

Free parking
Ability to commute/relocate:

Gopeng: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):

Please state your current location / address. Kindly state your nationality. (Ex: Malaysian) Kindly state your latest CGPA. Kindly state the date of your internship period. E.g., 1 Sep 2023 to 1 Nov 2023
Education:

Diploma/Advanced Diploma (Preferred)
Language:

English (Preferred)
Work Location: In person