Job Description

Job Highlights Work From Home (Permanent Arrangement) Young, energetic and supportive team! Diversified and inclusive culture, integrity & high performance : Managing the day-to-day activities & delegating tasks to the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Creating a pleasant working environment that inspires the virtual team. Requirements: Excellent Communication skills (English, Khmer and Arabic - a trilingual candidate ) and team leadership skills , data driven/analytical, problem-solving skills. Minimum 2 year of BPO supervisory / Team Lead experience. Exposure to interpretation, working with US-clients in a service industry, working in a virtual environment, working night shifts, multi-lingual languages/team members is a plus. Who is Teleperformance Malaysia Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.

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