Job Description

What we offer

You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries AG has been certified as a family-friendly company by the German Hertie Foundation.

Click on the link to learn more about Evonik from our employees:

Job Responsibilities

• Reviews and discusses open incidents to determine who and how the incidents should be handled.
• Reviews recently closed incidents to determine if the incidents could have been handled better. If so, implement corrective action for the future.
• Reviews the status of existing knowledge articles for the relevant process. Follows-up with authors / reviewers as needed in cases where target dates are missed. Proposes additional ideas for knowledge articles and assigns authors, reviewers and target dates. Publicizes the publication of new knowledge articles.
• Identifies areas with high support requirements and proposes ideas for improvement.
• Identifies areas where there is a need for knowledge transfer workshops, to enable the 1st and/or 2nd level support teams to support an existing or new processes and solutions. Help organize and schedule the workshops.
• Analyzes and documents on a monthly basis, the support level provided by the Process Support team and on the publication of knowledge articles for the processes where they are the assigned Process Team Partner. Takes corrective action to ensure that the Process Support team is reaching the established KPIs in terms of support and publication of Knowledge Articles.
• Using the problem management process, assists with identifying the root cause of problems and monitors the progress of the resolution of such problems.
• Provides ad hoc training to end-users on Evonik best practice solutions.

Technical Skills Requirements

• Solid understanding of business processes of SAP EHS including Product Safety ,WWI, MSDS, Labels, Dangerous Goods Movement, Verisk 3E Content update, Phrase Library etc.
• Deep knwoledge of maintaining MSDS and Labels in WWI technology.
• Basic knowledge of business processes of SAP EHSM in Incident Management, Job Safety Risk Management, Audit Management , MOC is a plus. Good to have prior exposure of Intelex platform.
• At least a minimum of 3 - 5 years of work experience in support or functional role.
• Must have undergone at least one full cycle implementation experience in S4 HANA 1809 Landscape onwards.
• Handling of Fiori Apps related to EHSM.
• Cross functional knowledge on SAP MM, SAP PM, SAP SD will be an advantage.
• High level understanding of ABAP will be an adavntage.

Standard Requirements

• University degree, preferably in the field IT, Business, Engineering or a comparable education.
• Good analytical and learning skills, ability to understand complex situations.
• A team player, meticulous, able to work under pressure and tight deadlines.
• Service oriented and ability to travel for SAP know how transfer.
• Good communications skills both verbal and written in English.
• Proficiency in German will be a plus.

Your Application

To ensure the fastest process of your application and to protect the environment, please apply online via our careers portal at

Company is Evonik Malaysia