Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-47a6e178>IT AssistanceFollowMYR1,800 - MYR2,500 Per Month,Fresh GraduatesFast ResponseBe an early applicant!Posted a day ago Closing 24 Feb 2025Be an early applicant!SaveApplyRequirements

• Candidate must prossess at least a Professional Certificate, Advanced / Higher / Graduate Diploma, Degree, Advanced Degree.
• Fluent in English, Bahasa Malaysia, optionally Mandarin.
• Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
• Good problem solving skills, able to navigate unexpected situations or conditions.
• Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
• Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
• Business-minded where applicable with entrepreneurship skill to ensure business success.
• Have strong knowledge of applicable system automation, business solution softwares.

ResponsibilitiesKey Responsibilities: * Technical Support:

• Provide first-line support for hardware, software, and network-related issues.
• Troubleshoot and resolve IT problems promptly to minimize downtime.
• System Maintenance:

• Perform routine maintenance of IT equipment, including computers, printers, and servers.
• Update and patch software to ensure system security and efficiency.
• Network Management:

• Assist in managing the company's LAN, WAN, and internet connectivity.
• Monitor network performance and address connectivity issues.
• Inventory Management:

• Maintain an updated inventory of IT equipment and software licenses.
• Coordinate with vendors for procurement and repair services.
• User Training and Documentation:

• Train employees on the use of new software or systems.
• Create and maintain IT documentation, including user guides and procedures.
• Data Security:

• Support data backup and recovery processes.
• Ensure compliance with IT security policies and protocols.

Qualifications:

• Diploma or degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT support or a similar role.
• Proficiency in operating systems (Windows/Mac), MS Office, and network troubleshooting.
• Familiarity with ERP systems and database management is a plus.
• Strong problem-solving and organizational skills.
• Excellent communication and interpersonal abilities.

Benefits

• KWSP
• SOCSO
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law

Additional Benefits

• Medical and Hospitalisation Leave
• Annual Leave
• Overtime Pay
• Training Provided

SkillsCommunication Skills Organizational Skills Time Management Problem-solving SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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