Job Description

Max System Solution Hiring! Full Time IT Business Operation Manager in Pulau Pinang, Earn up to MYR 10,000 - Ricebowl
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IT Business Operation Manager
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MYR7,000 - MYR10,000 Per Month
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Posted 43 minutes ago o Closing 25 Sep 2025
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Requirements

• Possess at least Diploma/post Graduate Diploma/ Bachelor's Degree in Computer Science or any related disciplines.
• 4-5 year(s) of working experience in the related field with at least 1 year of leadership/ management experience is required for this position.
• Strong background in Network Cabling and CCTV Operations
• Exceptional organizational and leadership skills.
• Independent and capable of working under pressure and tight deadlines
• Able to start immediately/within short notice is an added advantage
• Familiarized with System Integration (SI) is an added advantage
• MUST be willing to work in Butterworth, Penang

Responsibilities

• Oversee the daily operations of the IT Operations department to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remediate issues that arise.
• Develop and manage annual IT budgets and procure IT equipment and professional services
• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments
• Coordinate internal and external resources, timetables, budgets, and the reporting to project stakeholders
• Manage IT department services and prepare management reports of department activities, tasks, and operational metrics
• Assess system performance and recommend improvements
• Heavily involved with projects related to Network Cabling and CCTV Networks
• Manage department team members, including performance and training assessments. Assist in the development of IT staffing plan and professional growth
• Lead, motivate, and support team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Getting involved in minor portion of sales, and interacting with customers to ensure satisfaction

Benefits

• Annual Bonus
• Performance Bonus
• Work from home once a week (subject to approval)

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Medical Insurance
• Training Provided
• Allowance Provided
• Overtime Pay
• 5 Working Days
• Work from Home

Skills
IT Business Operations Cabling Network Administration Network Security Network Infrastructure CCTV rfid Project Management Business Process Improvement
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