- Responsible for supporting, maintaining and optimizing Infrastructure and systems operations- Administration of various systems and applications related services, such as file server, e-mail, user account maintenance, server security such as patches or antivirus- Stay on top of ERP system administations such as security setting, user access, dashboard management, data integration, storage management and all other related- IT operations including routine backups, network troubleshooting & maintenance, server room equipment, office PC and peripherals maintenance- Disaster Management; ability to proactively follow up with the IT team members & vendors to ensure a quick resolution to all incidents encountered- Reporting of budget, cost, usage and inventory for all softwares & hardwares including trends and tracking as well as staying on top of annual renewal for subscription-based items (example: Solidworks, Inventor, Autocad, TeamViewer, etc)- Implement strict IT policy and regular check to ensure compliance with regulations- Taking care of company website including but not limited to periodic products, events & information update- Support day-to-day operations and solve user issues related to PC, Laptop or any other IT equipments as well as provide training as deemed necessary- Support company-wide for data automation including but not limited to excel formula/coding, macro programming in VBA language, API integration for cross platform data processing and others that may be instructed by the management to smoothen & simplify internal processes- Keep abreast of latest technology in the market and proactively propose to the Management for continuous improvement- Must be able to work independently and as a team to ensure a successful completion of tasks/projects- Ensure IT documentations are kept properly- To give ad-hoc support to company projects such as installation of router, CCTV, network infrastructure and others
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