Overall job objectives You report to Singapore\xe2\x80\x99s IT department to assist in managing all IT infrastructure at Malaysia\xe2\x80\x99s office. Core responsibilities 1. To act as a point of escalation for the technical solution to the end users which included troubleshooting all technical issues related to server, network connectivity, hardware, software, printer /photocopier, etc. 2. To drive the implementation and enhancement of IT infrastructure set-up and configuration which include but are not limited to databases, active directory, anti-virus, file sharing, printing and network services, office, emails webservices, etc. - To setup, configure and support Window server 2000 R2, 2003 R2, 2016, VMWare and Hyper-V; - To setup, configure and support Active Directory, File Server permission, backup server with Hyper-V and external tape storage backup; - To setup, configure and support router, cisco switches, wireless access point and Fortigate firewall; - To setup, configure and support AutoCAD Mechanical, Product Design Suite, Unitrends backup software, antivirus ESET Business Solution Advance 3. To provide expert advice and support when systems are being upgraded or installed, or when there are conversions or file maintenance. 4. To develop and enhance the existing systems and integrate new systems with those existing. 5. To develop standard operating procedures allied to best practices and ensure that written protocols and guidelines are provided to all end users. 6. To ensure all IT related documents are created and maintained which include user and system manuals, license agreements and all documentation relating to system modifications and upgrades. 7. To negotiate with suppliers and / or vendor to get the best deal, including external support, and being responsible for contracting vendors and making service agreements 8. To develop a budget for each project and manage the financial aspects of the entire IT department such as purchases and ongoing budgeting. 9. To monitor and maintain a proper inventory of hardware and software licensing and ensure all PCs and Laptops are deployed with the latest virus definition and patches. 10. To execute the creation and / or deletion of the user internet / email access as and when required. 11. To review established disaster recovery plans and assist with the development and execution of appropriate action to report and address any deficiencies. 12. To execute the IT related housekeeping routines and ensure that back-up operations are executed and completed periodically. 13. To work with the local management to ensure that company-wide key performance indicators are consistently met ad improved upon. 14. Carry out other task as been assigned by immediate superior from time to time. 15. Basic knowledge in ERP and WMS. Salary: RM1,838.86 - RM4,860.28 per month Ability to commute/relocate:

• Kapar: Reliably commute or planning to relocate before starting work (Required)

Expected Start Date: 04/03/2023