Job Description

Golden Destinations Hiring! Full Time IT Executive in Kuala Lumpur, Earn up to MYR 5,000 - Ricebowle.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-063f2593>IT ExecutiveReportFollowMYR4,000 - MYR5,000 Per MonthKL City,Fast ResponseFewer than 10 applicants. Your chances are good!Posted 4 hours ago Closing 26 Aug 2025Fewer than 10 applicants. Your chances are good!SaveApplyRequirementsJob Title: IT ExecutiveDepartment: ITLocation: 3 Floor, Wisma New Asia, Raja Chulan, Kuala Lumpur.Reporting To: Managing DirectorCompany Description:Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, with a unique business model offering ready-made products and packages to partners, backed by established and matured branding. Their marketing concept is to develop marketable travel packages based on market demand and trends, offered through their dynamic B2B booking engine. With the support of over 400 partners in the ASEAN region, ICE Holidays aims to be the leading travel wholesaler in Asia.This is a full-time on-site role as an IT Executive at Golden Destinations by ICE HOLIDAYS Sdn Bhd's office in Malaysia.Qualifications & Requirements:

• Diploma/Degree in Information Technology, Computer Science, or a related field.
• 1-3 years of experience in IT support or a helpdesk role, preferably in the travel and tourism industry.
• Knowledge of Windows, macOS, Microsoft 365, and basic networking concepts.
• Experience with troubleshooting travel management systems and booking platforms is an advantage.
• Strong problem-solving and analytical skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and prioritize tasks effectively.
• Willingness to work in a fast-paced environment with occasional after-hours support.

Responsibilities

• Provide first-line technical support to employees via phone, email, or in-person.
• Diagnose and resolve hardware, software, and network issues in a timely manner.
• Install, configure, and maintain IT equipment, including desktops, laptops, printers, and mobile devices.
• Assist with user account management, including setup, password resets, and permissions.
• Monitor system performance and escalate complex technical issues to the IT Manager.
• Support the company's travel management systems, booking platforms, and other industry-specific applications.
• Maintain IT asset inventory and ensure proper documentation of hardware and software.
• Assist with software updates, patches, and system security enhancements.
• Provide basic training and guidance to other employees on IT policies and best practices.
• Collaborate with external vendors for IT support when necessary.
• Ensure data security and compliance with company policies and industry regulations.

Benefits

• Annual Company trip (For Confirmed Employees)
• Group PA insurance (For Confirmed Employees)
• Yearly Bonus depending on Company performance and reflect to Individual performance
• Twice performance appraisal review annually to identify room for improvement process
• Outpatient medical coverage from registered clinics
• Employee price for travel packages (For Confirmed Employees)
• Company uniform provided
• Travelling claims by receipt
• Monthly training arrangements from Company
• Exclusive employee HR software applications (leaves, claims, payslips etc)
• At least once a year Team Building arrangements
• Monthly / Weekly Company sports & recreations for everyone

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• 5 Working Days
• Company Trip

SkillsStrategic Planning Budgeting Vendor Management Project ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

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