Troubleshoot technical issues and escalate as needed
Document technical issues and resolutions in Service Desk System
Assist in setting up EUC devices and handover to users
Communicate technical information to non-technical users in a clear and concise manner
Ensure user satisfaction by providing excellent customer service
Collaborate with other MIS team to resolve technical issues quickly and efficiently
Continuously learn and stay up-to-date with the latest technologies, trends, and best practices in the industry
Benefits
Staff Purchase Allowance
Staff Discount
Free Parking
Meal Subsidy
Additional Benefits
Annual Leave
EPF / SOCSO / PCB
Medical and Hospitalisation Leave
Performance Bonus
5 Working Days
Medical Insurance
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Ricebowl
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