Job Description

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Work location: KLCC (Fully onsite)

Contract 12months

Work in fast pace environment/ fintech industry

About the Role

Exciting opportunity for a hands-on IT Support Engineer to work with a leading global financial technology firm. This role combines office-floor and data-centre support, requiring solid technical ability, accurate documentation and professional communication. The engineer must be proactive, dependable and comfortable working both independently and as part of a team across multiple sites.

Responsibilities

Provide on-site technical support for desktops, laptops and network devices. Perform installation, cabling, patching and rack/stack work in both office and data-centre environments Troubleshoot hardware, operating system and basic network issues. Coordinate equipment deliveries, removals and inventory updates. Log all work activities, troubleshooting steps and resolutions on the same day. Collaborate with internal teams and local vendors to complete tasks efficiently and safely. Support occasional evening or weekend maintenance (with prior notice and compensation).
Required Skills & Qualification

Minimum 2years of hands-on IT or field-service experience. Strong troubleshooting skills in Windows and macOS environments. Basic understanding of networking fundamentals (LAN/WAN, TCP/IP, routers/switches, SFPs). English required; Mandarin is required for this role Physically fit to lift and move IT equipment (up to 15-20 kg).
Job Type: Full-time

Pay: RM4,500.00 - RM6,000.00 per month

Application Question(s):

Do you have experience in Microsoft 365? Do you have knowledge in scripting?
Work Location: In person