You will be interacting with customers, responding to their needs.
Gather customer's information and determine the issue by evaluating and analyzing the symptoms.
You will follow up and make scheduled call backs to customers where necessary.
Job Qualifications:
Min 1 years in IT Helpdesk
Proficient in spreadsheets and word processing
Extensive experience with Microsoft Windows
Experience with networks in professional environment
Familiarity with other operating systems preferred (Linux, MAC OS)
Experience with administration of Servers (Windows or Mac)
Troubleshooting hardware and software issues
Fresh graduate are encouraged to apply
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM2,800.00 per month
Benefits:
Dental insurance
Health insurance
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Vision insurance
Work Location: In person
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