Job Description

• Demonstrated experience in designing educational programs, preferably in an academic or organizational setting.
• Strong problem-solving skills
• Previous experience in IT repair and maintenance will be considered a significant advantage.
• Background in creative design, particularly in user experience design, would be an asset.
• Must be an independent learner with the ability to thrive in a collaborative team environment.
• Good command of both spoken and written English & Bahasa Malaysia.
• Good sense of urgency and an able to work under pressure within tight deadlines.
• Meticulous and detail-oriented person.

• Provide IT support (Maintenance, solution providing, problem solving)
• Networking Setup (Pulling LAN cables & set up of routers)
• Printer Setup & Maintenance
• Laptop & Computer Setup & Maintenance
• Asset Management
• Implement a comprehensive system to track device loans and manage maintenance schedules efficiently.
• Ensure the cleanliness and organization of designated spaces at all times
• Digitalization
• Systematically document procedures and workflows for repetitive tasks to streamline operations and learning.
• Digitalization of educational programs to enhance accessibility and efficiency in learning delivery.
• Instructor
• To conduct classes and workshops for students and staff on various IT topics.
• To assist with class material preparation and digitalization of topics.

• Integrity - To ensure information provided is kept confidential (staff & student info)
• Attitude of Service - Be able to carry out requests and be proper about interacting with users
• Support various departmental operations and assignments as directed by the Lead or Head of Department to ensure efficient departmental functioning.
• Attend organization-wide events and professional development trainings to stay abreast of emerging trends and technologies in the field.

• Contribution to direct, on-the-ground impact
• Welcoming and warm working community
• EPF, SOCSO & EIS
• Group Insurance
• Outpatient Coverage (Non-Panel Clinic)
• Annual Leave, Sick Leave, Other Leaves
• Staff on-the-job Training *
• Staff Discounts at all our Transformational Enterprises
• Education Support (*with specific eligibility criteria)
• Annual Staff Retreat

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Company Trip
• Training Provided

Ricebowl