Job Description

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!
WHAT YOU\'LL DO
You are a key contact for all topics around ECS technology to ensure a smooth move to the cloud. You would be about implementing and migrating different solutions and technologies of SAP including the configuration and operation of the solution landscape with the newest technologies, products and innovations.

• The ECS P&PO architecture expert supports all critical and complex technical aspects of provisioning, upgrades and migrations of system landscapes in a ECS private cloud environment.
• You would serve as a L4 support for project leads projects which would be customer facing.
• At times you would work in a critical situation and add value to our customer experience by your problem solving skills.
• Collaborate with different teams from within the ECS organization and outside to ensure overall excellent customer satisfaction.
• Steering partners / system integrators on operational level during onboarding projects
• At times, you would help team in data migrations

WHAT YOU\'LL BRING

• 
  8 years of experience in customer facing role and should have excellent command on de-escalating critical situations.
• 8 years of experience in managing/ running landscape provisioning, installation, migration and upgrades
• Experience in managing SAP release upgrades.
• SAP technology - deep basis and hands on experience
• Profound IT backend technology experience
• Familiar with Hyperscalers ( AWS, Azure, GCP )
• Experience in the former role of HEC LCTC
• Good knowledge in SPC procedures
• Flexibility with working on odd time to solve customer problems

MEET YOUR TEAM
ECS CDE P&PO team supports customers in ensuring they have a smooth onboarding experience, support RISE with SAP. Drive SAP HANA adoption and scale. And provide Enterprise-class cloud offering for mission critical operations.
#SAPECSCareers
We build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. We win with inclusion SAP\xe2\x80\x99s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone \xe2\x80\x93 regardless of background \xe2\x80\x93 feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 364896 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.