To provide technical assistance to users through phone, emails of fax
To provide 1st level support and troubleshooting.
To ensure continuous improvement to the job function
To submit daily, weekly, and monthly helpdesk report to team leade
Key Skills & Experience
Great - intermediate knowledge skills of L1 service desk support/ L1 Technical Support
Microsoft Office Apps, Snow ticketing tools
Proficient in English language with good communication skills
Able to work in office hours / shift as well
Education Level- Diploma or higher with 1 to 2 Years experiences.
Job Type: Contract
Contract length: 12 months
Pay: RM2,500.00 - RM3,200.00 per month
Experience:
Active Directory: 1 year (Required)
Azure: 1 year (Required)
Language:
English (Required)
Location:
Bayan Lepas (Required)
Work Location: In person
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