Job Description

We Are Hiring: Service Desk Agent / IT Operation Associate - Mandarin Speaker

Join our growing IT operations team supporting global platforms from our Cyberjaya office.

Position:

Service Desk Agent / IT Operation Associate

Location:

North Wing, Cyberjaya

Working Hours:

Rotational shifts

8:00 AM - 5:00 PM 4:00 PM - 1:00 AM (middle shift allowance provided) 12:00 AM - 9:00 AM (night shift allowance provided)

Eligibility:

Degree holders only

Key Requirements

2-3 years of experience in internet or cloud platform operations and maintenance Solid understanding of cloud computing technologies and products Knowledge of Linux system management, TCP/IP, and performance tuning tools Familiarity with DNS, Load Balancing, CDN, Database systems, security, disaster recovery, and high-concurrency environments Advantageous: experience with audio/video, SDK development, big data, AI, container technologies Strong communication, problem-solving, and collaboration skills

Language Requirement

Proficiency in both English and Mandarin (written and spoken) Ability to understand technical documentation in Chinese (mandatory)
Interested candidates who meet the above criteria are encouraged to apply.

For more details, please connect with us at payal@mindpec.com OR WhatsApp: +60 392123293

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM6,000.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Schedule:

Rotational shift
Supplemental Pay:

Overtime pay Performance bonus
Education:

Bachelor's (Preferred)
Experience:

IT operations: 2 years (Preferred)
Language:

Chinese (Required)
Location:

* Cyberjaya (Preferred)