It Software Support
Job Description
Responsible in providing technical support to in-house developed applications to internal users via a ticketing system
Respond, investigate, troubleshoot, follow up and liaise with users and development team with resolution, closure, work-around and escalation in a timely manner
Test applications to ensure correctness, responsiveness and efficiency
Respond to IT emergency situations
Perform other duties as assigned from time to time
Standby after working hours, public holidays and weekends on shift basis
Open to Malaysian Citizens only
Willing to work in USJ, Subang Jaya, Selangor
Job Specifications
A diploma/degree in IT Professional disciplines (Computer/ Information Technology) Minimum 1 year of experience in IT support role Excellent problem solving/analytical skills, drive to problem resolution and search for root cause Meticulous in analysis, strong troubleshooting and problem-solving skills Fluent in speaking, reading and typing in both English and Bahasa Malaysia Proficiency in basic SQL queries is an advantage Details oriented Outstanding team player working in a high pace and time critical environment
Job Type: Full-time
Pay: RM2,300.00 - RM2,800.00 per month
Benefits:
Opportunities for promotion Professional development
Ability to commute/relocate:
USJ: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
What is your current salary? If you were hired, when can you start? What is your expected salary?
Work Location: In person
Application Deadline: 12/16/2025
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Job Detail
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Job IdJD1305028
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUSJ, M10, MY, Malaysia
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EducationNot mentioned