It Support
Bangi, Malaysia
Job Description
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PUNCAK TEGAP started in 2012 to undertake the e-Tanah project via Build, Maintain and Transfer Model (BMT). Awarded a Concession by the GoM on 19 February 2016 to roll out the e-Tanah system to 9 states across Malaysia. We are looking for candidates at each district in Selangor with the below qualities: Requirements:
Contract length: 12 - 24 months Salary: RM1,900.00 - RM2,500.00 per month COVID-19 considerations:
All employees must be fully vaccinated.
- Candidate must possess at least a Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Mathematics, Science & Technology or equivalent.
- Strong Analytical and troubleshooting skills
- Excellent interpersonal communication skills (both verbal and written)
- Ability to work effectively in a fast-paced implementation environment
- Proactive to anticipate the needs of production
- Team player
- Highly organized with an ability to do multi-task
- Thrive in a high pressure, deadline-oriented environment
- Willing to learn new technologies and operating environments
- Resolve support tickets in a fast and professional manner
- Keep support requester updated on the progress of resolving their support ticket
- Ensure all support coming in on emails, phones and conversations is logged in the support system
- Log any bugs or feature requests in the helpdesk system
- Responsible for managing backups and tape rotation and data center day to day administration
- Diagnosing and resolving technical issues
- Providing desktop and server support
- Setting up and configuring new laptops and desktops including supports.
- Reporting faults and maintaining logs on servers, desktops and laptops
- Ensuring all logs for equipment and users are maintained
- Ensuring licensing for all software purchased is recorded and maintained
- Setting up new users and disabling expired accounts in accordance with HR requirements
- To carry out any ad hoc tasks as and when assigned by Superior
Contract length: 12 - 24 months Salary: RM1,900.00 - RM2,500.00 per month COVID-19 considerations:
All employees must be fully vaccinated.
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Job Detail
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Job IdJD930795
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangi, Malaysia
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EducationNot mentioned