It Support
Bukit Mertajam, Pulau Pinang, Malaysia
Job Description
- Diploma or Bachelor\'s degree in Information Technology, Computer Science, or a related field.
- Able to speak in Bahasa Malaysia and English.
- Fresh graduates are welcome to apply.
- Strong passion for technology and eagerness to learn new skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and within a team environment
- Basic understanding of computer hardware, operating systems (Windows), and software applications.
- Familiarity with networking concepts and devices.
- Serve as the primary contact for all IT incidents and service requests, providing professional and courteous support via phone, chat, and email.
- Troubleshoot and resolve technical issues via phone, chat, email, or remote access tools.
- Provide 1st level technical support.
- Promptly and effectively troubleshoot hardware, software, and network issues.
- Perform other related tasks as required by line manager.
- Website Content Updates: Regularly update and modify website content, structure, and minor functions as needed.
- Provide step-by-step guidelines to users, ensuring they can follow and resolve issues independently.
- Handle all general IT tasks, assisting users with everyday technical needs.
- 5 Working Days
- Annual Leave
- Group Medical
- Insurance
- Training Development
- Annual Leave
- Medical and Hospitalisation Leave
- Medical Insurance
- EPF / SOCSO / PCB
- Training Provided
Ricebowl
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1054865
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationBukit Mertajam, Pulau Pinang, Malaysia
-
EducationNot mentioned