It Support

Kuala Langat, Malaysia

Job Description

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PUNCAK TEGAP started in 2012 to undertake the e-Tanah project via Build, Maintain and Transfer Model (BMT). Awarded a Concession by the GoM on 19 February 2016 to roll out the e-Tanah system to 9 states across Malaysia. We are looking for candidates at each district in Selangor with the below qualities: Requirements:
  • Candidate must possess at least a Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Mathematics, Science & Technology or equivalent.
  • Strong Analytical and troubleshooting skills
  • Excellent interpersonal communication skills (both verbal and written)
  • Ability to work effectively in a fast-paced implementation environment
  • Proactive to anticipate the needs of production
  • Team player
  • Highly organized with an ability to do multi-task
  • Thrive in a high pressure, deadline-oriented environment
  • Willing to learn new technologies and operating environments
:
  • Resolve support tickets in a fast and professional manner
  • Keep support requester updated on the progress of resolving their support ticket
  • Ensure all support coming in on emails, phones and conversations is logged in the support system
  • Log any bugs or feature requests in the helpdesk system
  • Responsible for managing backups and tape rotation and data center day to day administration
  • Diagnosing and resolving technical issues
  • Providing desktop and server support
  • Setting up and configuring new laptops and desktops including supports.
  • Reporting faults and maintaining logs on servers, desktops and laptops
  • Ensuring all logs for equipment and users are maintained
  • Ensuring licensing for all software purchased is recorded and maintained
  • Setting up new users and disabling expired accounts in accordance with HR requirements
  • To carry out any ad hoc tasks as and when assigned by Superior
Working Place : Pejabat Daerah Dan Tanah (Each District in Selangor) Working Hour: 8.30 AM - 5.00 PM (Monday to Friday) Job Types: Full-time, Contract
Contract length: 12 - 24 months Salary: RM1,900.00 - RM2,500.00 per month COVID-19 considerations:
All employees must be fully vaccinated. Ability to commute/relocate:
  • Kuala Langat: Reliably commute or planning to relocate before starting work (Required)

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Job Detail

  • Job Id
    JD931163
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Langat, Malaysia
  • Education
    Not mentioned