It Support

Kuala Lumpur, Malaysia

Job Description


Mohon

Kelayakan

  • Graduated from a relevant vocational college.
  • Must be proficient in Mandarin (reading, listening, speaking).
  • Master the installation, configuration, troubleshooting, and maintenance of the Windows operating system.
  • Understand the basic knowledge of Linux operating system and have a basic understanding of the concept, structure, and operation of databases.
  • Master the installation, configuration, debugging, and deployment of servers, storage products, and network devices, including hardware and software configuration and maintenance.
  • Understand VMware virtualization technology, including installation, debugging, and maintenance.
  • Understand the basic concepts, configuration, and maintenance of network switches, routing devices, and security products.
Tanggungjawab
  • Responsible for server order delivery and related after-sales maintenance, promptly handling various hardware, software, and network failures.
  • Responsible for collecting, feedback, processing, and tracking customer technical issues, providing pre-sales and after-sales technical support.
  • Strictly follow the norms for work handover to ensure accurate and synchronized information.
  • Strictly follow the company\'s customer service standards and processes for duty and operations.
  • Regularly learn and master the company\'s new products and technologies.
Manfaat
  • 5-day workweek
  • Allowance
  • KPI rewards
  • EPF/SOCSO/EIS
  • Medical leave, annual leave
  • Medical claim
  • Providing training
  • Near public transportation (LRT/MRT)
Manfaat tambahan
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Performance Bonus
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Job Detail

  • Job Id
    JD957705
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 - 4500 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned