It Support (pdt Kuala Terengganu)

Kuala Terengganu, Malaysia

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Requirement :

Responsibility :

Resolve support tickets in a fast and professional manner
Keep support requester updated on the progress of resolving their support ticket
Ensure all support coming in on emails, phones and conversations is logged in the support system
Log any bugs or feature request in helpdesk system
Responsible for managing backups and tape rotation and data center day to day administration
Diagnosing and resolving technical issues
Providing desktop and server support
Setting up and configuring new laptops and desktops including supports.
Reporting faults and maintaining logs on servers, desktops and laptops
Ensuring all logs for equipment and users are maintained
Ensuring licensing for all software purchased is recorded and maintained
Setting up new users and disabling expired accounts in accordance with HR requirements

Working hour:

Job Type: Full-time
Contract length: 12 months Salary: RM2,000.00 - RM2,700.00 per month Benefits:

Ability to commute/relocate:

Kuala Terengganu: Reliably commute or planning to relocate before starting work (Required)

Education:

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