Job Description

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Japanese Key Account Manager for FX Trading Company

Client Background: FX Trading Company

Location: Kuala Lumpur, Malaysia

Position: Japanese Key Account Manager for a FX Trading Company

Tenure: Permanent

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We are seeking a Japanese Native Key Account Manager for a Foreign Exchange (FX) Trading Company. As a Key Account Manager, you will be responsible for building and maintaining strong relationships with our high-value clients, providing them with exceptional support and investment advice tailored to their needs, and working with them to expand our business.

Responsibilities:

• Serve as the primary point of contact for high-value Japanese clients, providing exceptional support through various communication channels, including phone, in-person meetings, and video calls.
• Build and maintain strong relationships with clients, working to improve customer loyalty and satisfaction.
• Provide timely and effective customer support, including resolving any issues that arise, to ensure the highest level of customer satisfaction.
• Offer investment advice and information tailored to clients\' investment styles and goals, providing insights and recommendations to help them make informed decisions.
• Keep up-to-date on market trends and analyze the market to develop business strategies and support business growth.
• Maintain accurate and up-to-date client records and reports to track progress.
• Meet and exceed performance targets and key performance indicators (KPIs).

Salary and Benefits:

• RM16,000-23,000 (approximately \xc2\xa5480,000-690,000) per month, depending on experience and qualifications

• Quarterly bonuses

• One month of housing support upon arrival

• One-way ticket to Malaysia

• Visa support (family support available)

• Food allowance of RM50 per day.

Qualifications and Skills:

• Fluent in English and Japanese (Native), with strong written and verbal communication skills.
• Bachelor\'s degree in Business Administration, Finance, Economics, or related fields.
• At least 3 years of experience in key account management, preferably in the FX or financial services industry (not mandatory)
• Strong customer service and communication skills, with the ability to build and maintain strong relationships with clients.
• Strong analytical and problem-solving skills, with the ability to analyze market trends and develop business strategies.
• Ability to work independently and in a team environment, with a results-driven mindset and a commitment to meeting targets and KPIs.

If you are interested in this opportunity, kindly apply or reach me out.

Shunta Takai | EPS Consultants Malaysia

Website:

Sub Specialization : Banking and Financial Services;Banking Operations;Equity Capital Market;Insurance;Private Banking;Project Finance;Risk Management;Others
Type of Employment : Permanent
Minimum Experience : Fresher
Work Location : Kuala Lumpur

EPS Consultants