TSM, NetBackup, Networker, Data Protector, Backup Exec, VEEAM Backup, and Data Domain
applications
Monitor scheduled backup jobs and troubleshoot issues on
server and client sides
Work with Backup and Restoration teams and relevant parties to resolve issues on platforms like
Oracle, SQL Server, Windows, VMware, and UNIX servers
Make recommendations for improvements and/or new systems to meet business needs and future capacity
Install, maintain, update, and administer backup applications (
TSM, NetBackup, Backup Exec, VEEAM Backup
)
Create and update documentation, including
daily and weekly backup reports
Create
Incident and Change request tickets
via ITSM (e.g., Remedy)
Respond to email alerts and assigned ITSM tickets, providing timely status updates
Provide
24x7 rotating on-call support
Perform system activities during off-peak hours (patching, upgrades, server shutdowns)
Review and update business
SLA documents
Participate in annual
Disaster Recovery drills
for Backup and Restoration Team
Qualifications & Requirements:
Bachelor's degree in
Computer Science
or related discipline
1 years of relevant experience in Backup and Storage technologies
ITIL Foundation or higher is a plus
Self-motivated, quick learner, and able to work under pressure
Good written and verbal communication skills in
English
;
Mandarin/Cantonese
is a plus
Knowledge of
Storage technologies
is advantageous
Willingness to work
night shifts and public holidays
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Experience:
Oracle, SQL Server, Windows, VMware, and UNIX servers: 1 year (Preferred)
ITIL Foundation or higher: 1 year (Preferred)
Storage technologies: 1 year (Preferred)
TSM, Netbackup, Networker, Data Protector, : 1 year (Preferred)
Backup Exec, VEAAM Backup: 2 years (Preferred)
Backup Admin: 1 year (Required)
Work Location: In person
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