Job Description

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF !Objectives of the Position

• Effectively manage knowledge and make it available to all employees in Order-to-Cash function in term of systems & processes, organization & structure and ignite learning culture.
• Oversee Order-to-Cash\'s Knowledge Management strategy and roadmap to support in harnessing, developing, sharing and effectively using organizational data, learning and knowledge to improve organization-wide activities, current practice and future developments.
• Custodian of compliance topics including documentation review and update, access right gatekeeper, internal quality audit, Financial reporting compliance, RRM, corporate audit and external audit.

Main TasksIncluding but not limited to:

• To develop, implement, support and sustain Order-to-Cash organization-wide knowledge management strategy including platform for capturing, organizing and developing information, knowledge, expertise and experience from team members.
• To create and encourage continuous and effective awareness within Order-to-Cash on the importance of knowledge management, at the same time knowledge and ideas are shared appropriately.
• Through training and support, to help Order-to-Cash colleagues and members to embed best-practice approaches to internal knowledge management platform.
• To develop or adopt systems and processes which help Order-to-Cash team to easily access and use data, learning, knowledge (internal and external).

Service Management

• Execute work in accordance with the service management framework by providing timely and accurate customer service.

Stakeholder Management

• Develop and maintain working relationships with customers to ensure that solutions are adopted, implemented and maintained appropriately.

Frequent cooperation within BASF Group and/or Service Hub KL

• Report to, update, support and assist Order-to-Cash management team
• Regional Treasury, local stakeholders and global counterparts
• Internal, external auditors and consultant

Quality & Continuous Improvement

• Recommend and implement continuous improvement initiatives to improve operational delivery excellence and customer satisfaction in compliance with BASF requirements and FRC controls.

Resource Management

• N/A

Planning & Controlling

• N/A

Leadership, Cooperation & Supervision

• N/A

Professional guidance / multiple reporting lines

• Provide guidance, and support to the knowledge facilitators @ Assistant Manager within Order-to-Cash.

Degree of Supervision Required in the job

• Independent and work with minimal supervision

RequirementsEducation

• University degree in accounting or business administration

Working Experience

• More than 5 years\' experience in accounts receivable, treasury or other accounting function including 2 to 3 years\' experience supervising team members
• Experience working in a big four audit firm
• Experience in training and knowledge management

Technical & Professional KnowledgeIn-depth knowledge and understanding of:

• Order-to-cash and other accounting functions.
• SAP system or other ERP system
• Knowledge and experience of MS office tools
• Communications skills are important to develop and establish cooperation and rapport with users at working levels and of different nationalities
• Proficiency in English with good communication skills.

Desired

• External experience in a shared service or business process outsourcing engagement will be an added advantage
• Experience working in a MNC or Malaysian Public listed company

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of \xe2\x82\xac68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at .Stay alert for possible recruitment fraud!
This can include fake websites, fake job offers, or contact from a person falsely claiming to represent BASF.
Remember, neither BASF nor our representatives will ever request money from a job candidate.
If you suspect recruitment fraud and BASF is mentioned, first get in touch with at BASF.A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.Working at BASF: We connect to create chemistryWe are proud of strong history of innovation, which has helped make us who we are today \xe2\x80\x93 the world\'s leading chemical company. Every day, our global team of over 120,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.About BASFFind out what BASF has to offer as an employer and why you should join our team.Your applicationHere you find anything you need to know about your application and the application process.Contact usYou have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.Please note that we do not return paper applications including folders. Please submit copies only and no original documents.For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams\xe2\x80\x99 performance.Join the team and connect with more than 117,000 other minds.Kuala Lumpur, 14, MYBASF Asia-Pacific Service Centre Sdn. Bhd.OtherPermanent102747ATS_WCMS_WEBFORM

BASF