? Receive, log, and triage legal requests (e.g. investigation letters, orders, MACC, PDRM, BNM inquiries) in accordance with internal protocols and timelines.
? Assess legal validity and ensure requests comply with relevant Malaysian laws (e.g. FSA 2013, AMLATFPUAA 2001, PDPA, CPC).
? Liaise with internal stakeholders (e.g. Compliance, Legal, Operations, Business Units) to retrieve required data securely and confidentially.
? Draft or review response letters to LEAs and ensure proper disclosure approval processes are followed.
? Escalate sensitive or complex requests to senior management as needed.
? Ensure compliance with secrecy obligations and maintain strict confidentiality when handling customer or transaction information.
? Maintain an up-to-date log and audit trail of all requests and disclosures.
? Support the preparation of periodic reports.
? Ensure compliance with internal SOPs, BNM guidelines, and secrecy regulations.
? Provide the proper and accurate report to submit to relevant authorities.
Requirements:
? A relevant tertiary level qualification and/or recognised qualification(s) appropriate to the role.
? 1 - 2 years of work experience, preferably in fraud or AML/CFT-related roles.would be an advantage. Experience in handling requests from law enforcement agencies is highly recommended.
? High attention to detail and strong analytical thinking.
? Able to handle highly confidential and time-sensitive information with professionalism.
? High ethical standards and integrity in line with the bank's core values.
? Attention to detail on accuracy of the information provided and within the timeline.
? Strong written and verbal communication skills in English and Bahasa Malaysia