Job Description

About the Job

Provide advanced technical support (Level 3) on the Database platforms, maintain the operations and management for Oracle (Primary), MS SQL (Primary), MySQL (Secondary) and DB2 (Secondary) databases Supervise a diverse team of skilled Database administrator professionals in a fast-paced enterprise environment Provide work guidance and mentoring to subordinates and junior resources Technical SME assessment, migration or upgrade of Oracle, MS SQL, MySQL and DB2 database Ensure Database administrators adhere to company service request, incident, change, release and patch management process Ensure Database administrators members attend to major and critical Wintel alerts from Broadcom CA Unified Infrastructure Management monitoring platform Ensure day to day operations of Database maintenance, patching, hardening and service requests Participate in Priority 1 and 2 Incidents by directing Database administrators to perform recovery of Database related issues Participate and oversee Database maintenance, health check and server troubleshooting activities Prepare work schedules to include daily support schedules, holiday work schedules, on call rotations and 24/7 standby support engineer duty roster to ensure adequate coverage at all times Prepare Incident Root Cause Analysis report for the Priority 1 and 2 critical incidents relating to Database platform Monitor the groups Manage Engine SDP (Service Desk plus) ticket queue to ensure all service request tickets are assigned to Database administrators and resolved within established SLAs Ensure proper planning and execution of company Disaster Recovery support and Database maintenance activities Prepare and submit required weekly and monthly reports regarding Oracle Exadata / ExaCC capacity, issues and risks Perform annual performance reviews for downline staffs based agreed KPIs Attend to regulatory and internal audit requirements (audit artefacts preparation) and work towards remediating audit findings relating to Database platform Recommend and propose process improvement to improve team productivity and efficiency Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company Highlights any potential concerns /risks and proactively shares best risk management practices Other responsibilities entailed

We are looking for people who

Tertiary qualification in Information Technology or any equivalent qualifications At least 7 years of Oracle and Microsoft database administration experience Possess Oracle Certified Professional (OCP) preferably High level of integrity, takes accountability of work and good attitude over teamwork Takes initiative to improve current state of things and adaptable to embrace new changes
*Office location accessible by public transport

Job Types: Full-time, Permanent

Pay: RM14,000.00 - RM18,000.00 per month

Application Question(s):

Are you fine to 24/7 standby support?
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

Oracle and Microsoft database administration: 6 years (Required) leading DBA: 2 years (Preferred)
License/Certification:

Oracle Certified Professional (OCP) (Preferred)
Work Location: In person