Job Description

Digital Hub Kuala Lumpur attracts, inspire and develop diverse talents who will elevate BASF\'s digital journey.As one of the world\'s largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe are part of the technology powerhouse driving our vision. Join our organization and make an impact in an inclusive and diverse work environment. We value individual differences and provide opportunities for you to contribute your unique perspective towards our collective goals.Objectives of the PositionJoin our Digital Laboratory Product Team and shape the future of digitalization in Research and Development (R&D).Main Tasks

• You will be part of different DevOps teams that develop Laboratory Data Management Systems (LIMS) solutions for chemists and biologists in R&D and in close interaction with external suppliers.
• You support and advise our partners on complex IT application issues as well as on the digitization and automation of laboratory processes.
• You will actively participate in the support and maintenance of LIMS applications for our R&D partners and solution landscape.
• You will drive the investigation and solutioning to issues and new requirements for our global LIMS solutions.
• You assist the implementation teams from time to time in setting up customer environments, rolling out of new application builds as well as support and conduct application testing.

RequirementsEducation

• Degree in Computer Science / Computer Engineering / Information Technology, or related discipline

Working Experience

• At least 3 years of practical experience in the support of IT systems in the laboratory area; LIMS system in particular. Experience with other laboratory system(s) is a plus

Technical & Professional Knowledge (Mandatory)

• You have experience in support of LIMS system. Experience in LabVantage LIMS is preferred, but other LIMS background would qualify as well.
• You should be able to gather requirements from different lab owners and able to connect it to functionalities within LIMS.
• You should be able to offer modifications to the technical configuration and business process to achieve desired outcome of project/customer requirements.
• You have experience in Labelling and Reporting Tools (Preferably Jasper Report).
• You have experience in Java, J2EE, Java script or any other web application development.
• You have experience in SQL/Oracle database (Queries, Procedures, Triggers, View creation, etc)
• You have a good understanding of common Ticketing tools (e.g. JIRA, ServiceNow) and ITIL support process such as Request Fulfilment, Incident Management, Problem Management and Change Management
• You proactively solve issues which are logged in the ticketing tool.
• You have strong analytical and problem-solving skills to troubleshoot and provide solutions to a diverse range of complex issues and requirements.
• You are willing to adapt to changes to technology and learn new technology/application on demand.
• You value user satisfaction driven by excellent user experience.
• You have a growth mindset with a curiosity to learn and improve to foster a positive and energized culture.
• You are a team player with collaborative mindset, willing share knowledge across the team.
• You have excellent English communication skills, both spoken and written.

Technical & Professional Knowledge (Additional)

• Experience in LIMS implementation or upgrade project.
• Experience in supporting laboratory instrument interface for simple and complex instruments (e.g. CDS systems).
• Good understanding of application server (e.g. JBoss); experience working with Linux or Windows-based software packages and tools.
• Knowledge in the support of Microsoft and Linux OS client and server systems.
• Knowledge in system interface with ERP systems such as SAP
• Experience in managing end to end project delivery.
• Experience in process mapping, gap analysis and driving improvements.
• Knowledge of working in regulated environments (e.g., GLP, GMP, ISO).
• Available during weekend for maintenance and patching activities when requirement arise.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of \xe2\x82\xac68.9 billion in 2023.BASF is committed to empowering its employees to pursue their interests and explore emerging technologies. By investing in top-quality tools and promoting cross-functional collaboration, we encourage our team members to drive positive change within our organization. Come join us and be a part of our digitalization journey.Further Information atStay alert for possible recruitment fraud!
This can include fake websites, fake job offers, or contact from a person falsely claiming to represent BASF.
Remember, neither BASF nor our representatives will ever request money from a job candidate.
If you suspect recruitment fraud and BASF is mentioned, first get in touch with at BASF.A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.Working at BASF: We connect to create chemistryWe are proud of strong history of innovation, which has helped make us who we are today \xe2\x80\x93 the world\'s leading chemical company. Every day, our global team of over 120,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.About BASFFind out what BASF has to offer as an employer and why you should join our team.Your applicationHere you find anything you need to know about your application and the application process.Contact usYou have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.Please note that we do not return paper applications including folders. Please submit copies only and no original documents.For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams\xe2\x80\x99 performance.Join the team and connect with more than 117,000 other minds.Kuala Lumpur, MYBASF Asia-Pacific Service Centre Sdn. Bhd.Information Technology & ServicesPermanent105638ATS_WCMS_WEBFORM

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