Job Description

Apollon Event Planning Hiring! Full Time Live Chat Agent in Kuala Lumpur, Earn up to MYR 5,000 - RicebowlLive Chat AgentReportFollowMYR3,500 - MYR5,000 Per MonthKL City,Fewer than 10 applicants. Your chances are good!Posted a day ago xe2x80xa2 Closing 16 Apr 2025Fewer than 10 applicants. Your chances are good!SaveApplyRequirements

• Education: High school diploma or above; customer service experience is preferred.
• Language Skills: Proficiency in written and spoken Chinese, fast typing speed, and strong communication skills.
• Service Mindset: Customer-oriented with excellent communication skills and empathy.
• Stress Management: Strong sense of responsibility, ability to handle pressure, and self-motivation.
• Work Schedule: Willing to work on a rotational shift, including evening and night shifts.

Responsibilities

• Customer Service: Respond to customer inquiries online, providing accurate and professional support to ensure an excellent service experience.
• Continuous Learning: Proactively learn business knowledge, familiarize yourself with company products and services, and continuously enhance your expertise.
• Problem Solving: Follow up on customer issues, ensuring timely and efficient resolutions to improve customer satisfaction.
• Team Collaboration: Work closely with various departments to optimize workflows and ensure smooth information exchange.
• Task Execution: Efficiently complete tasks assigned by superiors to maintain seamless operations.

Benefits

• Competitive Salary: Attractive compensation to reward your hard work.
• Comprehensive Benefits: Providing a medical card, EPF, and SOCSO to secure your future.
• Work-Life Balance: Five-day workweek with weekends off.
• Team Activities: A variety of team-building events to foster a positive work environment.
• Flexible Work Arrangements: Remote work available for evening and night shifts for greater flexibility.

SkillsCommunication Skills Customer Service Problem-SolvingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

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