Job Description

Sales Officer (Logistics Admin)

Department:

Sales & Marketing

Location:

Office-based (Jementah, Johor)

Employment Type:

Full-time

Job Overview

We are seeking a Sales Officer (Logistics Admin) to support customer service and shipping operations. This role focuses on order processing, shipment coordination, export documentation, and customer communication to ensure timely and accurate delivery.

Key Responsibilities

Prepare sales quotations, sales orders, and pro-forma invoices (PI) Process customer purchase orders and coordinate with Planner on delivery schedules (ETD) Handle shipping and logistics documentation including Invoice, Packing List, Bill of Lading, Health Certificate, Certificate of Origin, and COA Coordinate container stuffing and shipment arrangements with internal teams and external parties Manage customer inquiries, complaints, feedback, and survey responses Release customer invoices and coordinate sample submissions Monitor shipment status and ensure on-time delivery to customers Update customer records and order status in the system Support sales events and administrative sales activities Ensure compliance with company SOPs, food safety, quality, and 5S requirements Perform other related duties as assigned

Job Requirements

Bachelor's Degree in Business Administration, Marketing, Logistics, or related field Minimum

1 years of experience

in customer service, sales admin, or logistics coordination

Fluent in English, Bahasa Malaysia, and Mandarin

(to liaise with Mandarin-speaking clients) Proficient in

MS Word, Excel, and PowerPoint

Detail-oriented, well-organized, and able to multitask Willing to work overtime when required
Job Type: Full-time

Pay: RM1,700.00 - RM2,000.00 per month

Work Location: In person