Job Description

Job TitleLSH Sales Support Manager or Senior ExecutiveEducationBachelor\'s DegreeLocationPenang - Penang, 07 MY
Petaling Jaya - Selangor, 10 MY (Primary)Career LevelManagerCategorySalesJob TypePermanentAbout PSA BDP:PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.PSA BDP serves over 5,000 customers, including some of the world\'s leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.Job Responsibilities:Sales Acquisition Process

• Support LSH sales on quotation and preparing customer proposals
• Engaging origins and destinations offices, as well as with procurement and tender management
• Support LSH sales with completion of RFI and RFQs as needed
• Communicate with product/transport/country departments on customer\xe2\x80\x99s quoting needs
• Support LSH sales on admin process to facilitate sales process
• Work with LSH sales and Operations to develop Standard Operating Procedures
• Coordinate with customer when required
• Support new account implementation during Hypercare period
• Drive operational excellence in the regional account assigned to meet customer\xe2\x80\x99s KPIs
• Ensure client rate cards are maintained up to date as needed
• Additional projects as required

Sales & Market Development Process

• Update, analyze, distribute LSH weekly pipeline report
• Creates new customer portfolio by identifying new leads via cold calling, using lead generation tools, and research and analysis
• Manage and support sales & marketing specific campaigns and projects
• Organize and manage LSH marketing and promotion repository
• Assists with preparation of sales and marketing related reports upon request
• Lead management \xe2\x80\x93 consolidate all the leads from workshops, seminars, phone inquiries and web and allocate

• appropriately to the respective sales personnel to follow-up

• Additional projects as required

Quality & Compliance SupportDocumentation Support

• New documentation release

• Update in document master list

• Update in share point, maintain currency of our LSH share point

• Communicate to LSH community team

Training Support

• Support in training administration with TED team

• Contact point for LSH related training and troubleshooting

• Update LSH personnel contact list in folder/Share point page (maintain currency)

Validation Support

• Data entry for supplier profile (transport/carrier, etc) for LRA
• Validate Support - to update capabilities of supplier, upload supplier audit report, responses, etc

GDP Implementation Plan Update on Share point Page

• Update SharePoint on IP and Certified PSA BDP GDP Compliant stations LSH GDP Certification Status

Lifesciences Inventory & Supplier Management

• Manage Temp logger, Passive materials inventory

• Work with local stations on local transport suppliers list

• Additional projects as required

Exemption TypeExempt (Salaried)Job RequirementsJob Requirements:

• Minimum five years of experience logistics industry
• Knowledge in LSH sector is an advantage
• Strong knowledge of international and domestic logistics.
• Self-starter, able to multi-task, strong communications skills, strong coordination skills
• Strong presentation skills, as well as strong in verbal and written communication.
• Ability to effectively network and influence prospects from senior to executive level.
• Strong negotiation skills.
• Excellent interpersonal and people management skills, as well as ability to work well with various cultures.
• High degree of integrity
• Proficient in Microsoft PowerPoint, Word, Excel
• Ability to speak multiple languages is a plus

Please visit our website:*** This is a great opportunity to advance your career! Come join our growing PSA BDP team!***l l

PSA BDP