Job Description

Are you passionate about social media? We are hiring for Content Moderator (English & Urdu Speaking) to join the team to provide a better experience to millions of internet users. Let\xe2\x80\x99s join #MajorelOneTeam today!

Why Join Us?

• Competitive remuneration package (Basic Salary + Generous KPI bonus program + Shift Allowance + Annual Increment).
• RM3000 flexi benefit per annum (Optical, Dental, IT gadget and also flight ticket when you travel !!)
• Convenient working location (5 minutes walk from Ampang Park LRT station).
• Excellent growth and advancement opportunities - we offer you support, skill development, coaching opportunity and training programs to help you succeed.
• Employee engagement, recognition and appreciation program.
• Annual Leave/ Sick Leave / Hospitalization Leave/ Birthday Leave / Child care or Elderly Care Leave/ Marriage Leave / Maternity Leave or Paternity Leave / Marriage Leave and many more.
• Comprehensive insurance coverage (Group Health Hospitalization Insurance covering spouse + child).
• Multinational working environment - Take you career to the next level working with people from different nationalities, background, culture.

• Responsible for evaluating online social media and advertising content in conjunction with policy.
• Visually navigate and review images and text-based content through internally developed applications or client tools as appropriate.
• Participate in meetings to discuss findings and ongoing recommendations.
• Maintain high quality deliverables in daily workflow.
• Processes global user feedback in accordance with established procedures.
• Reply to users in accordance with client guidelines. May included managing seller inquiries through communication channels (email, chat, social media) to solve issues faced in various markets.
• Label areas and add remarks as per the process.
• Prepare feedback reports using available tools.

• Possess at least a Diploma/Bachelor Degree certificate in any field.
• Excellent English & Urdu language skills.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and/or contain explicit material.
• Proven ability to deliver highest quality results while paying strict attention to detail.
• Analytical, a quick learner, and have a penchant for providing a better experience for Internet users.
• Ability to work in a fast-paced environment with high volume and complex demands.
• Strong team player that can remain positive during challenging assignments and balance priorities when necessary. Have a strong desire to learn continually and grow professionally.
• Personal experience using internet websites and internet social communication tools.
• If required by project: Strong knowledge of national and international political, historical and social news and figures in the media.
• Strong work ethic and ability to work with minimal supervision.
• Able to work on 24/7 rotational shift.