Job Description

Responsibilities encompass overseeing team operations with a focus on adherence to internal policies, risk management and client relationship management.Functional Responsibilities:

• Independently attend meetings when required.
• Ensure team members strictly adhere to internal policies and SOPs.
• Identify and highlight potential risks to Senior Managers and Directors, recommending necessary actions.
• Ensure timely billing and collections, including capturing all incurred OPEs.
• Maintain best practices in corporate governance and comply with statutory/regulatory requirements.
• Properly file clients\' documents and records in statutory records, maintaining effective records management.
• Participate in recruitment interviews and exercises.
• Conduct or facilitate training sessions as needed.
• Meet potential clients, prepare proposals, and provide quotations for new projects.
• Promptly disseminate information and messages from Senior Management to team members.
• Support Senior Managers and Directors during their absence.
• Handle any other tasks assigned by Management.

P&L Responsibilities:

• Provide guidance, leadership, and supervision to team members.
• Communicate position criteria and KPIs clearly to team members.
• Manage and evaluate team member performance.
• Guide and develop team members to enhance their professional competence.
• Optimize the utilization of team resources.
• Provide training and development opportunities for team members, including counseling when necessary.

People Management:

• Consult with CEO, Directors, and Fellow Managers as needed.
• Coordinate and maintain communication with other divisions.
• Assist Directors in implementing strategies and policies for the CS Division.
• Offer timely feedback and relay staff concerns and requests to Senior Managers and Directors, proposing potential solutions.

Client Relationship:

• Expand the client base and identify business opportunities for development.
• Foster strong client relationships and maintain rapport.
• Achieve high client satisfaction and retention.
• Support cross-selling of other Vistra services.
• Deliver client services according to agreed-upon scopes.
• Provide technical advice, solutions, and anticipate client needs effectively.

Other Responsibilities:

• Actively pursue billing opportunities.
• Ensure quoted fees adhere to the adopted fee guide and effectively recover time costs.

Global Impact and Growth Opportunity|Professional Development and Supportive Environment

• Minimum 6-7 years of relevant experience in corporate secretarial roles.
• Hold a full ICSA qualification or possess a bachelor\'s degree in Corporate Administration.
• Experience with public listed companies is advantageous.
• Familiarity with Companies Acts, Bursa Malaysia Listing Requirements, CS Guidelines, and related regulations.
• Strong communication, analytical, and problem-solving abilities.
• Proficient in spoken and written English.
• Competent in statutory form filing and Companies Acts.
• Capable of working independently and collaboratively.
• Possess excellent interpersonal skills, urgency management, and ability to perform under pressure.
• Demonstrated ability to understand and meet customer and organizational needs.
• Exhibited leadership qualities and confidence in client-facing roles.

A centralized provider of administrative, corporate secretarial, and support services to businesses, delivered through a robust in-house team.

• Global Impact and Growth Opportunity
• Professional Development and Supportive Environment

Michael Page