Job Description

Job summary About DKSH E-Commerce DKSH is a leading provider of end-to-end e-commerce enablement services in Asia. With operations in eight of the fastest growing e-commerce markets, we sell over 500 leading brands on more than 100 e-commerce platforms across the region, including Amazon, JD, Lazada, Shopee and TMall, as well as direct-to-consumer by managing our clients\' own stores. Our growing team of digital talents partner with more than 33,000 DKSH specialists in sales, marketing, supply chain and technology to drive e-commerce growth. Our suite of services includes Performance Marketing, E-Commerce Channel Management, E-Fulfillment, Data & Analytics and Cross-Border Trading. About the role The role (Category Management Specialist) is responsible for DKSH\'s E-Commerce activity in Malaysia for our Consumer Goods Business Units. Working alongside a team of dedicated digital talent. The role of key account management & strategic planning, data analytics, business & relationship development. Bringing many of the world\'s favorite brands to all key E-Commerce platforms, and continually deliver the best online shopping experience to consumer. General responsibilities Strategic Planning & Analytics Plans and assists in the merchandising and promotion campaigns for online channel Manages promotional mechanism (bundles set creation, discount promotion with e-commerce players) Manage stock fulfilment rate with e-retailers and clients Promotion price maintenance on SAP for all e-retailers/e-marketplaces & clients Assist in developing business plan and marketing and operational plan Ensure sales target achievement Build brand together with clients Monitor and evaluate outcome of implementation Monitor sales performance vs approved A&P budget Execute trade claims recovery from clients within the contractual terms and responsible for A&P Accurate price maintenance in accordance to contractual terms Minimize unnecessary cost & risk which impact P&L Robust in research and analysis of new online opportunities Regularly analyze trade returns and develop action plans to drive down returns or errors in delivery Assist in financial reconciliation supervision (accounts receivable and accounts payable) Business reviews and Post sales reporting. Performance Marketing Project Management focus in marketing planning & Strategy, media planning, weekly campaign monitoring and other offsite campaigns. Marketing Channel on platforms such as Onsite Ads, CPAS, SEO and etc Performance review with strategic client local and regional team General Tasks Communicate / interact the online business plan to all operational departments and business units Assist in expansion of E-Commerce business opportunities in mobile/ social commerce and cross-border trade Any other ad-hoc tasks and duties as assigned by the superior Functional skills and knowledge Digital savvy with knowledge of E-Commerce business models, operations, technology Experience managing E-Commerce channels Strong commercial and negotiation skills Management consultancy experience is a plus Plus, point if familiar with using SAP Good finance and account knowledge and hands-on experience on business process design, process architecture, and process levels Consumer-first mindset, team-player Strong passion in E-Commerce and business acumen Ability to multi-task and possess excellent communication skills Entrepreneurial mindset that is driven, flexible and willing to learn Deliver on deadlines with agility and adaptability Positive attitude and have a change agent mentality Good level of computer literacy Demonstrate ability to work independently and in teams at all levels within DKSH and with external parties Strong critical thinking and problem-solving skills Fluent written & verbal communication skills in English, Mandarin, and Bahasa Education Bachelor\'s degree Business or Economics or any relevance Work experience Minimum 3-4 years\' experience in a similar role, at an e-commerce platform, brand, or distributor Prior experience in a company known for eCommerce or online fulfilment operations related to the logistics industry is an added advantage #LI-MY1 -

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