Manager, E Distribution
Job Description
To dramatically increase business generated from Internet channels through property brand website, OTAs and GDS in order to increase property Revenue per Available Room index (RevPAR).
Brand Website, Online Travel Agents and GDS
-Manage key Internet channels by offering competitive rates and availability on brand website, OTAs and GDS to maximise property RevPAR index.
-Control day-to-day rates and availability through the use of channel management systems, OTA extranets and CRS (central reservation system) extranet.
Brand Representation
-Monitor property buzz and online reputation on various review, blog, forum and third party websites. Report important findings in order to improve services or reinforce successful techniques.
E-Marketing
-Ensure that business listing information on forum and affiliate websites are up to date including hotel details, special offers and validity of promotions.
Social Media
-Manage hotel presence on approved social media platforms (ex. Facebook, Twitter, Google+) through regular posts and interactions with fans in order to increase social media engagement.
Customer Relationship Management
-Assist hotel in collection of additional customer data following head office guidelines and procedures. Segment the database based on their nationality, buying habits, spending etc. and keep the database updated.
Miscellaneous
-Provide regular contributions to departmental knowledge bank and corporate Wiki.
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Job Detail
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Job IdJD850839
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:6000 per month
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Employment StatusPermanent
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Job LocationJohor Bahru, Johor, Malaysia
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EducationNot mentioned