Job Description

Line of Service Internal Firm Services

Industry/Sector Not Applicable

Specialism IFS - Human Capital (HC)

Management Level Manager

& Summary A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You\xe2\x80\x99ll focus on helping the local offices in driving the Firm\xe2\x80\x99s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Projects and Change Management team helps PwC deliver sustainable change by getting people to accept, adopt, and drive change. We drive, develop, and communicate plans that enables our people to execute and embrace lasting transformation by empowering them to change their behaviour focusing on critical things that drive successful results.

As the Employee Experience Manager, you lead the end-to-end ideation and execution of the employee lifecycle for PwC employees. You will work with the Employee Experience team to ensure the PwC Experience strategy and value proposition is brought to life and be able to measure the impact that the strategy and its initiatives bring. This will happen through partnership with various stakeholders - within Human Capital (e.g. HR Business Partners) and outside of HC with our firm\xe2\x80\x99s partners, people committees etc\xe2\x80\xa6

Key accountabilities

• Lead, review and coach the Employee Experience team so that an aligned PwC experience can be delivered in the firm throughout each phase of the employee lifecycle;
• Ideate and drive the execution of our employee experience strategy through materials such as presentations and as advisor to other HR teams who work on people engagement;
• Track and measure our employee experience strategy and initiatives against various metrics (e.g. engagement survey) and ensure we are delivering on our value proposition
• Create compelling materials including messaging, presentations, and internal communications;
• Stay current with employee experience trends in the market and within the PwC territory - often as a key representative / contact point for such matters in PwC in Malaysia;

Key working relationships

• HR Business Partners
• Branding team
• Recruitment team
• Reporting & analytics team

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm\'s/client\'s expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm\'s code of ethics and business conduct.

Preferred skills

• More than 5 years work experience in relevant field
• Ability to manage and build relationships with various level of stakeholders
• Excellent problem solving capabilities and analytical skills.
• Process and detail oriented with ability to think creatively.
• Ability to prioritise and manage multiple projects with competing deadlines
• Strong project management skills with a focus on drive & execution
• High performing self-starter, with proven ability to work both independently as well as a member of high performance-output teams in a fast-paced, deadline driven environment
• Excellent organisational skills and demonstrated ability to multitask

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements Up to 20%

Available for Work Visa Sponsorship? No

Government Clearance Required? Yes

Job Posting End Date September 30, 2023

PwC