Job Description

CACEIS is the asset servicing banking group of Cr\xc3\xa9dit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services and transfer agent.With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and one of the major players worldwideBy working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.Reference 2024-89368Publication date 18/07/2024Job descriptionBusiness typeTypes of Jobs - Finance / AccountingJob titleManager, Fund Distribution Services M/FContract typePermanent ContractExpected start date01/06/2024Job summaryWhat is the opportunity?CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services\' European business and Malaysia centre of excellence.As a centre of excellence, the team in Malaysia provides asset services, custody and payments for clients in Europe (Belgium, Ireland, Luxembourg, Switzerland and United Kingdom) with a global operating model that maximises efficiencies across time zones, supports 17/5 operational capability with follow the sun model, enhances scalability of our global operations and the implementation of standardized processes.Region: LuxembourgWorking hours: 3pm to 12am/ 4pm to 1amWhat will you do?

• To manage and motivate the team to produce consistently high-quality Transaction Processing.
• Regularly exceed required Service Level Agreement & KPI/KQI targets
• Regularly receive positive feedback from clients and the wider CACEIS Investor & Treasury Services community
• Continue to develop skills & abilities individually and for direct reports

What do you need to succeed?Must-have

• 3-5 relevant industry experience
• Operational & People Management experience
• Good knowledge about Transfer Agency activities especially in Dealing and Cash process
• Prior exposure to Operational Risk and the corresponding risk monitoring tools
• Excellent attention to detail
• Good interpersonal skills and networking skills with all stakeholders
• Good organization skills and ability to prioritize workloads to meet tight deadlines

Nice-to-have

• Has exposure to VBA/Phyton coding will be an added advantage

What\'s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

CACEIS