Job Description

Job Title:
Manager, HR Shared Services
Location/s:
Taman SEA MYS - Jalan
In this newly developed role, you\'ll help lay the foundation for a new HR Shared Service structure that includes vendor relationship management, advancing the development of a case management and knowledge database system, SOP development and the go forward plan. You\'ll also get to:

• Manage HR shared services operations responsible for a wide array of HR support and administration including employee inquiries, HR functional processes and employee data transactions (ensuring accuracy and controls to meet compliance requirements).

• Partner with HR Global Process Owners, COE\'s, and regional leaders to ensure end-to-end processes are documented and that knowledge is transferred to the HR Shared Services team members.

• Partner with HR Global Process Owners (WFA, compensation, benefits, recruiting, payroll, and learning) to support HR Programs and lead improvements to enhance the support provided by the HRSS team.

• Helps manage the Shared Services vendor relationship and oversees their support of Tier 1 and 2 on a global scale.

\xe2\x80\xa2 Monitor performance against service level agreements (SLAs) and key performance indicators (KPIs). \xe2\x80\xa2 Assist in vendor change requests and invoice review.

• Lead HR project work leveraging effective project management including evaluating objectives, scope, establishing timelines, and driving execution and accountability to deliver results.

• Be as change leader, helping to anticipate, assess and address the needs of the key partners and assist in change management activities (communication, change impact, training efforts).

Who You Are
You always strive to do a good job...but wouldn\'t it be great if you could do your job and do a world of good? You care about quality - at every level. You love to learn and grow and be acknowledged for your valuable contributions. You\'re not intimidated by innovation. In fact, you embrace it. You also have:

• Bachelor\'s degree in Human Resources or other related fields.

• Minimum 5 years of combined HR experience to include expertise in Global HR Shared Services plus deep multi-function HR expertise (e.g., WFA, compensation, recruiting, payroll, benefits, learning, etc.)

• Vendor contract management experience (HR outsourcing preferred)

• Expertise working with enterprise-wide Customer Relationship Management portal and case management systems (Salesforce/Service Now) and Human Capital Management (Workday else Oracle Cloud HR/SAP SuccessFactors) technology solutions.

Preferred Qualifications:

• Experience with HR Outsourcing, contracting and shared services industry standards.

• Strong customer service orientation.

• Ability to develop and maintain effective working relationships with a variety of stakeholders.

• Consultative and collaborative style that allows for influence without authority.

• Excellent verbal, interpersonal, and written communication skills necessary to interact with staff at all levels of the organization and candidates.

• Experience with continuous improvement methodologies, project management, and process documentation skills.

• Attention to detail and analytical skills necessary to evaluate situations and take appropriate action.

• Strong data and analytics capabilities, establishing metrics and managing for results.

• Critical thinking skills with the ability to research and analyze data drawn from multiple sources to find problems and make effective decisions.

• Resilient and able to deal with changing business requirements and challenging situations in a positive and productive manner.

How You\'ll Feel
We want our company to be a place you\'ll want to be - and stay. Being part of our team means you\'ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera\xc2\xae and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.

We Don\'t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you\'ll get the unique chance to impact some of the world\'s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We\'re the World\'s largest tool company. We\'re industry visionaries. We\'re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn\'t stopped us from evolving into a vibrant, diverse, global growth company.

Benefits & Perks

You\'ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You\'ll Also Get

Career Opportunity: Career paths aren\'t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means you\'ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that\'s how the best work gets done. You\'ll find we like to have fun here, too.

Purpose-Driven Company:
You\'ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.