Job Description

RESPONSIBILITIES * Support the Head, Strategic Business Enablement and Head, Client Experience & Strategic Business Enablement in change management projects and driving regional cross-functional business process improvements, ensuring consistency RESPONSIBILITIES Support the Head, Strategic Business Enablement and Head, Client Experience & Strategic Business Enablement in change management projects and driving regional cross-functional business process improvements, ensuring consistency & efficiency across the region and alignment with global standards. Strong focus on challenging status quo, learning from sub-optimal events and effective communication of best practices. Assist the Head, Strategic Business Enablement prioritizing process improvement focus areas for Malaysia. Work with the Business Heads to identify and drive process effectiveness initiatives. Support in-country teams in managing critical regional process effectiveness projects. Work with support function heads to actively address thematic issues and significant operational problems as they arise. Work with the Country Business Teams, Functions and BORMs to drive a standardization agenda for businesses and countries in the region, ensuring alignment with global process standards, improving efficiency and scalability. Act to minimize operational loss and audit failures and ensure appropriate focus on issues and resolutions. Ensure lessons learnt are addressed in other areas which has similarities. Manage and report on the project status, cost, issue and risk. Drive the project execution and ensure delivery is timely, within budget and meets the user requirements. Ensure effective communication of process enhancements. Risk Management Adopt Group risk management framework across CPBB client to consistently apply policies and standards. Ensure strict compliance with all regulations and controls as set by the Bank and external regulatory authorities. Continuously enforce control environment and to apply mitigation when the risks are not avoidable. Exercise due care and diligence in ensuring anti-money laundering and KYC requirements are comply with. Upgrade knowledge and skills through training and other means to ensure effective discharge of duties. Regulatory & Business Conduct Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Our Ideal Candidate Bachelor&rsquos Degree (or equivalent), MBA desirable Role Specific Technical Competencies Taking a new opportunities and tough challenges with a sense of urgency, enthusiasm. Building partnerships and working collaboratively with others to meet shared objectives. Stepping out to address difficult issues and saying what needs to be said. Building strong client relationships and delivering client-centric solutions. Gaining the confidence and trust of others through honesty, integrity and authenticity. Actively learning through experimentation when tackling new problems. Using both successes and failures as a learning factor. Making good and timely decisions that keep the organization moving forward. Developing people to meet both their career goals and the organization&rsquos goals. Painting a compelling picture of the vision and strategy that motivates others to action. Providing direction, delegating and removing obstacles to get work done. About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website

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