Job Description

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\xe2\x80\x99re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others.

If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager-Processing.

Why join us?

To support onshore Credit Analysis Unit and Relationship Managers for HSS and GBM funds spanning Global Custody Accounts, Traditional Funds, Alternative Funds and Hedge Funds with the following activities:

1) Analyze funds from a credit risk perspective.

2) Prepare scorecards and proposals in order to facilitate credit approval

3) Carry out credit review of funds annually or as required.

4) CARM submission and other post approval maintenance of credit & limit data

5) Prepare variety of other operational reports along with excesses and IA/IM monitoring

Regions supported include HBUS, HBEU and HBAP.

The Opportunity:

Manage activities of the CAU Funds team which is a key function within the Offshore Client Operations. The role combines Operations and People Management responsibilities. Operations would include management of onboarding work flow, renewals, excess monitoring, trouble shooting and handling escalations. People Management would include managing resources, developing people and conducting every day performance conversations.

The Role requires the Manager to be a part of CAU \xe2\x80\x93 Funds, which supports Funds clients from across various sector teams within GB&M. In addition, the Manager would also be required to liaise with the business and locally with the supporting departments in carrying out the duties.

What you\'ll do:

Impact on the Business/Function

Primary Responsibilities will include the following activities: -

• Engage Business and Risk Stakeholders effectively. Drive positive perception on service quality among stakeholder group across all regions.
• Develop and maintain strong working relationships with colleagues, ICG & GBM Managers/Associates and Executives in Risk and ensure that requirements are thoughtfully understood, challenged where appropriate, aligned to global best practice and completed with a commitment towards excellence.
• Collaborate with various teams within WCS & wider GBM functions in ensuring that overall business objectives are effectively met.
• Ensure RTB Services are run smoothly, with low/no escalations to Senior Management. Ensure highest quality of work and maintain effective control on deliverables.
• To plan for standardization of Credit and Risk processes by sharing the best practices across the various sub teams and business areas with the aim to enhance cost effectiveness and efficiencies.
• Issues / potential challenges are to be managed professionally and promptly, it should be escalated to the Line Manager on timely manner and drive towards reaching a quick and positive resolution collectively as a team.
• Sample checking the quality of output of team members ensuring high standards of deliverables.
• Ensure timely update of Procedure Manuals, conduct procedure review annually & most importantly ensure team members have understood the contents.
• Ensure that workflow planning and resource planning is optimum (right staffing, right utilization). Ensure that key RTB metrics like KPI\xe2\x80\x99s & PLAs are met consistently.
• Host weekly team meetings to assess all in-flight workflow, discuss challenges and constructively drive solutions.
• Strengthen the Primary and Secondary control frameworks within the team.
• Ensure adequate support is provided in driving streamlining, automation & standardization initiatives.
• Periodically prepare, verify and submit MI reports within required time lines.
• Ensure back-up plans for team members are well executed to ensure work flow is uninterrupted [perfect execution of leave planning key]
• Pro-actively suggest and design improvements in process/workflow. Critically evaluate all processes, identify gaps & recommend changes to improve the data quality on all systems.
• Actively represent the process in any such initiatives undertaken by other teams, including any UAT that may be required.
• Maintain high standards of professional conduct and be a role model for the team.
• Coaching and mentoring team members, so that they achieve their full potential.
• Organize knowledge sharing forum within the team.
• Understand and comply with all relevant policies and procedures issued by the Group and contained within the Group Standards Manual and relevant Functional Instruction Manuals, Desk Instruction Books and Process Guides.

• Adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; reporting control weaknesses, compliance breaches and operational loss events.
• Be aware of the Operational Risk scenario associated with the role and to ensure they are appropriately identified and reported into MSII.
• Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Implement the Group compliance policy.

Requirements

To be successful in this role, you should meet the following requirements:

Knowledge

A post-graduate diploma or degree in any discipline. Higher qualification not a bar provided aspirations commensurate with the position

Experience

At least 3-5 years\xe2\x80\x99 experience in management position with exposure to appraisals, counseling, team building and staff development.

Experience in a processing environment.

Skills

• Graduation/Post Graduation in Business, Finance, Economics, Commerce or equivalent
• Understanding of the financial sector complete with latest developments
• Basic Knowledge of FX, Derivatives and other Treasury Products is a must
• Must have a clear understanding of the Credit Risk aspect of Treasury products
• Candidate needs to have knowledge of testing and implementing new systems
• Candidate\xe2\x80\x99s current/past profiles should have involved extensive interactions with diverse stakeholders
• Highly proficient at Excel and Word. Database skills will be an advantage. Ability to learn new systems quickly necessary
• Excellent English, written and spoken; hard-working; organized; diligent; and above all, a team player
• Highly customer oriented and interested in providing top quality customer service
• Minimum experience of 4 years in a Credit Analyst role, and exposure to the Asset Management/Mutual Funds sector highly preferred.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You\xe2\x80\x99ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9d

***Issued By HSBC Electronic Data Processing (Malaysia) Sdn Bhd***

HSBC