Job Description

Job Summary



What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.

The incumbent is responsible to manage the day to day processing of reconciliations including Asset and Cash accounts on a daily basis via TLM/SARA and manual platforms to ensure the transactions/positions between the ledger and the relevant custodians agree. As a control function , the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role is to deliver specific services to external and internal clients with high level of quality , efficiency and fostering a client first mindset. The incumbent will be responsible in driving the team to ensure that Reconciliations are maintained at the highest standards, managing stakeholder engagements, and driving the change/people agenda. The incumbent will also be performing analysis on breaks root cause, to drive the reduction in outstanding items, providing excellent breaks management.

You will be supporting UK region, working hours would be between 3pm-12am or 4pm \xe2\x80\x93 1am. However, flexibility is required to support business needs.

What will you do?

• Lead employees using performance management , manage capacity planning , new staff onboarding and provide oversight and direction to the employees in the department in accordance with the organization\'s policies and procedures.
• Liaise with Risk & Compliance Department to ensure policies and procedures pertaining to Operations controls are appropriately implemented
• Support and ensure integrated approach with the segment strategy, new product development and relationship management counterparties, client service professionals and oversight
• Report, escalate and ensure aged breaks are closed or appropriately tracked until resolution with best practices and effective management of escalation of reconciliations breaks.
• Mitigate financial/reputational risk by ensuring appropriate structure, resources, procedures and controls are developed and maintained in compliance with regulatory requirements or company policies.

What do you need to succeed?

Must-have

• 5-8 years of financial services industry experience in an operations environment
• Custody and Banking / Funding knowledge in operations / back office
• Reconciliations knowledge
• Experience on Custody/Shareholder services
• Understanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting

Nice-to-have

• Familiar with core platforms: TLM, FOCUS, Milvus, Multifonds, SARA
• Superior communication, presentation and negotiation skills.
• Strong innovation and change management orientation.
• Strong business acumen and profit orientation.

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills Accounting Finance, Financial Instruments, Financial Statement Analysis, Investment Management, Investment Operations, Investment Reporting, Operational Delivery, Performance Management (PM), Reconciliations, Resource Coordination

Additional Job Details

Address: PERSIARAN APEC:CYBERJAYA

City: Cyberjaya

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-11-07

Application Deadline: 2023-12-12

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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