Job Description

• Take charge of overseeing the country\'s application engineering team.
• Direct local application engineering efforts to align with business objectives.

Technical:

• Lead and oversee the local application engineering/field service team.
• Provide consultancy on applications and engineering to key customers.
• Manage product selection and calculation for customer applications.
• Provide advice on lubricants, sealing systems, and installation for the company\'s products.
• Host seminars for product, application, and practical training.
• Support Product Interchanges and offer technical solutions in the pre-sales stage through Helpdesk or other means.
• Assist the Regional Engineering Manager in arranging and conducting technical training programs to enhance the technical competence of Application/Field Service Engineers and Sales Engineers in SEA.
• Engage in technical troubleshooting activities, create reports, and present findings to customers.

Industry 4.0:

• Market Industry 4.0 Solutions and other complementary products in the company\'s portfolio.
• Provide proactive customer support, actively seeking and pursuing opportunities.
• Independently expand the customer base, with a specific focus on the Industry 4.0 product portfolio and digital business model.
• Actively oversee the Industry 4.0 sales pipeline, ensuring Salesforce is kept up-to-date, and identify opportunities through to realization.
• Support, identify, qualify, and process new Industry 4.0 potential leads and opportunities.
• Cultivate Strategic Industry 4.0 partnerships under the "Certified by the company" concept, ensuring partners meet or exceed targets and KPIs.
• Manage quotation preparation and negotiation; collaborate with the Sales Team to close deals.
• Independently manage and be responsible for the sales pipeline, Salesforce, BPC/forecast for dedicated/selected I4.0 partners.
• Gather market requirements and competitive intelligence, serving as the "Voice of Customer" to optimize the Industry 4.0 solution portfolio.
• Collaborate globally for Industry 4.0 pursuits, development projects, and promotion/marketing events.
• Develop customer presentation materials based on a database of case references on relevant applications, competitor benchmarking, and train the sales team in effectively presenting sales material to customers.
• Conduct Industry 4.0 and other company product training sessions for customers and partners.

Growing and Expanding Organisation|Opportunity to work in an established and innovative company

• Possess a degree in Mechanical Engineering/ Mechatronics/ Electrical Engineering.
• 5- 10 years of experience in a technical role, preferably within the Automation/Condition Monitoring/Industrial/Digitalization sectors.
• Have practical experience in working on mechanical design or mechatronic projects, as well as hands-on experience in troubleshooting and solving plant machinery issues
• Demonstrate extensive industrial application engineering knowledge.
• Familiarity with rotary and linear bearings, as well as practical experience with rotary machines or mechatronic machines.
• An advantage to have Vibration Analysis Level I ISO certification, though not mandatory.
• Knowledge of SCADA integration and proficiency in working with different communication protocols (OPCUA, Profinet, etc.) would be a plus.
• Additional advantage to have experience in working with System Integrators and managing projects with them.
• Exhibit strong analytical and engineering problem-solving skills.
• Maintain a positive attitude and high energy while interacting with a diverse range of individuals and handling multiple tasks.
• Independent, driven, and proactive in supporting/following up with customers for order realization.
• Have a good business perspective and the ability to balance technical and financial business models.
• Skilled in business negotiations and effective presentation of ideas.
• Energetic and entrepreneurial, with a desire to meet/exceed targets and KPIs.
• Strong communication skills and a good interpersonal team player with the ability to relate to both internal and external customers, ensuring tasks are completed.
• Hands-on individual with a customer-oriented and result-focused approach.
• Proficient in MS Office, including CRM software such as Salesforce (a plus).
• Willingness to travel on short notice.
• Proficient in both spoken and written English and Malay, with Mandarin being advantageous.

My client is a leading solution provider and global supplier of automotive and industrial components, systems, and services.

• Challenging and Rewarding Work
• Collaborative and Inclusive Culture

Michael Page