Mandarin Customer Service Johor

Iskandar Puteri, Johor, Malaysia

Job Description


  • Multi-tasking: Skilled in managing multiple tasks in a fast-paced environment.
  • Language Skills: Proficient in Traditional Mandarin and English.
  • Computer Literacy: Strong computer and typing skills.
  • Working Day : 6 Days
Responsibilities
  • Inbound Support: Manage calls, chats, and emails to address customer inquiries, complaints, and product-related issues.
  • Customer Service Excellence: Strive to surpass customer expectations with accurate information and outstanding service.
  • Teamwork: Collaborate with the team to meet KPIs and ensure compliance with SLAs.
Benefits
  • EPF, SOCSO
  • Training Provided
  • Annual leave & Sick leave
  • Monthly performance KPI bonus
  • Night shift allowance
  • 6 working days Allowance $$$
Additional Benefits
  • Training Provided
SkillsFluency in Mandarin Customer Service Experience Patience Conflict Resolution Active ListeningImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1071922
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Iskandar Puteri, Johor, Malaysia
  • Education
    Not mentioned