Multi-tasking: Skilled in managing multiple tasks in a fast-paced environment.
Language Skills: Proficient in Traditional Mandarin and English.
Computer Literacy: Strong computer and typing skills.
Working Day : 6 Days
Responsibilities
Inbound Support: Manage calls, chats, and emails to address customer inquiries, complaints, and product-related issues.
Customer Service Excellence: Strive to surpass customer expectations with accurate information and outstanding service.
Teamwork: Collaborate with the team to meet KPIs and ensure compliance with SLAs.
Benefits
EPF, SOCSO
Training Provided
Annual leave & Sick leave
Monthly performance KPI bonus
Night shift allowance
6 working days Allowance $$$
Additional Benefits
Training Provided
SkillsFluency in Mandarin Customer Service Experience Patience Conflict Resolution Active ListeningImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
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