Mandarin Customer Success Specialist (banking Industry)

Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Candidate must possess at least a Diploma and above.
  • Fluent in the required language English & Mandarin (speaking, reading, and writing).
  • Must have minimum 6-month call centre experience.
  • Applicant must be willing to work on rotational shift 24/7.
  • Willing to relocate in Petaling Jaya.
Tanggungjawab
  • Provide timely support to customers through available communication channels (inbound, outbound calls and email).
  • Ensure efficient problem and complaint resolution.
  • Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information.
  • Pro-active support to customers to prevent damage to brand loyalty.
Manfaat
  • EPF, Sosco, EIS and etc.
  • Annual leave
  • Medical leave
  • Provided training
  • Provided allowance
  • Near to LRT Station.
  • 5 working days.
KemahiranFluent in Mandarin Customer Relationship Management Banking Industry Knowledge Communication Skills English LanguageImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1085823
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned