Mandarin Customer Support Specialist (technical)
Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
Job Description
MohonKelayakan
- Strong verbal communication skills in both English and Mandarin are essential.
- Fresh graduates eager to begin their careers in a call center are welcome to apply - comprehensive training will be provided.
- Graduates with a Certificate, Degree, or Diploma in IT are highly encouraged to apply.
- Must be open to rotational shifts.
- Must be willing to work in Ara Damansara.
- Provide ongoing technical support through phone and email for product-related issues.
- Utilize strong interpersonal and communication skills to address and resolve customer frustrations effectively.
- Assess the customer\'s technical knowledge and tailor communication accordingly to resolve their issues.
- Perform basic probing to identify the appropriate next steps for software-related inquiries.
- Full training provided
- EPF & SOCSO benefits
- Sick leave and annual leave entitlement
- Quarterly staff recognition and appreciation programs
- Pleasant working environment
- Free shuttle service from multiple locations
- Accommodation provided
- Fun, engaging workplace with events, activities, and team outings
Maukerja
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1065142
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationPetaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
-
EducationNot mentioned