Mandarin Speaking Outlet Manager (spa) Based In Mont Kiara Kl [gg189]

Mont Kiara, Kuala Lumpur, Malaysia

Job Description


Requirements:

  • Possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent\xe2\x80\x8b.
  • Able to speak in English or BM fluently. It is an advantage if you could speak Mandarin.\xe2\x80\x8b
  • Friendly, cheerful and a pleasant personality.
  • Possess good interpersonal and communication skills\xe2\x80\x8b.
  • Strong disciplines, commitments and self-initiative\xe2\x80\x8b.
  • Must be willing to work on shift including working on weekends and public holidays\xe2\x80\x8b.
REMUNERATION PACKAGES:\xe2\x80\x8b

Basic Salary: RM 4000- RM 6000 + commission
Allowances: Transport Allowance\xe2\x80\x8b
EPF, SOCSO, EIS

Benefit:
  • Hostel: Provided (preferred if the applicants have own accommodation)
  • Medical Coverage
  • Annual bonus
  • Company trips
  • Uniforms provided
  • Training provided
  • Overtime Pay
Scopes:

Our Client runs a host of award-winning massage treatments. The centre helps urbanists to seek out rejuvenating experiences , immersing in healing & relaxation \xe2\x80\x93 a meditative therapy for the senses, helping customers escape from their hectic lifestyle, even for a moment.

Position: Outlet Manager (Spa)

Location: Mont Kiara, KL

Responsibilities:

Spa Operation- Overlook and Manage the Spa
  • To overlook, manage & guide all Spa Concierge.
  • To promote the sale of services and products available from the Spa.
Handling Customers Complains
  • To ensure customer satisfaction level maintained high when they visit the spa.
  • Handling and resolving customer complaints, or special request via mail or phone.
  • Total of 4 Branches
Training (Managing & Motivating all Employee)
  • Monitor and review Spa employee\xe2\x80\x99s performance regularly and provide required training.
  • Ensure accurate customer service standard meets.
  • Counseling, coaching, support and encourage FD (Front Desk) in maintaining spa standard
  • Responsible for the spa training, plan and conduct hands-on training for the new recruitment.
Experience Required: Min 2 Year/s

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Job Detail

  • Job Id
    JD1014726
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    4000 - 6000 per month
  • Employment Status
    Permanent
  • Job Location
    Mont Kiara, Kuala Lumpur, Malaysia
  • Education
    Not mentioned