Job Description

Manage all marketing channels and prepare all marketing communications for the hotel and outlets, including bars and restaurants.
Creating and managing all collateral assets, maintaining all brand communication guidelines and standards and acting as the voice of the brand.
Responsible for managing online media (special offers page, advertising, website content, event marketing), email marketing, and print (advertising, collateral, promotions).
Create and manage all brand packages and practices for the hotel including special events and promotional opportunities to ensure that they are in keeping with the Brand vision, and property goals.
Maintain detailed marketing calendars for the hotel.
Maintain reputation management through creative social media and online review site campaigns.
Report on marketing successes, opportunities, and strategies to all levels.
Complete detailed competitive analysis for lifestyle brand hospitality.
Coordinate and oversee public relations and promotional activities that support the needs of the hotel and outlets, with a focus on improved revenue performance. This can include photo shoots, broadcasts, celebrity interviews and other specific events.
Forge local partnerships and review opportunities for local level promotions and sponsorships to gain recognition and beneficial status within the community.
Any other task as may be delegated by the Management from time to time.
Sutera Sanctuary Lodges Sdn Bhd adalah sebuah syarikat yang menawarkan gabungan penginapan dan perkhidmatan makanan dan minuman di pusat-pusat/destinasi-destinasi peranginan di Laban Rata, Kinabalu Park, Poring Hot Spring dan Manukan Island Resort. Selain itu, Sutera Sanctuary Lodges Sdn Bhd juga menawarkan perkhidmatan pelayaran di atas kapal layar mewah \xe2\x80\x9cAmazing Love\xe2\x80\x9d.

VISION
TO BE RECOGNISED AS THE MOST DYNAMIC & PROFITABLE MARKET LEADING HOSPITALITY, LEISURE & LIFESTYLE GROUP IN SOUTHEAST ASIA

MISSION
THE SUTERA SANCTUARY LODGES WILL PROVIDE
UNIQUE & MEMORABLE EXPERIENCES FOR CUSTOMERS, BE THE PREFERRED EMPLOYER & DELIVER SUSTAINABLE GROWTH FOR STAKEHOLDERS

CORE VALUES
INTERGRITY
PASSION & CREATIVITY
PROFESSIONALISM
TEAMWORK
CUSTOMER FOCUS
COMMUNITY INVOLVEMENT
OWNERSHIP & RESPONSIBILITY
PROTECT THE ENVIRONMENT
RESPECT
PROFITABILITY
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5